Space is a personal, team or organization workspace, and is a place for storing your commands.

On S plan you can connect multiple members to your space to share commands across your team and organization. S-tier subscriptions are purchased per space and billed per number space members.

Megatokens are consumed when sending chat requests on the fast and reliable HARPA Cloud GPT Model.

1 Megatoken is 1 million GPT-3.5 input tokens and is roughly 750.000 words of input text in English.

Output tokens cost x3 input tokens. GPT-4 tokens cost x20 of GPT-3.5 tokens.

Here's a quick guide to help you decide:

• S1-tier: Ideal to try out HARPA, track your megatoken consumption, before making a commitment to a larger plan.
• S2-tier: Comes with GPT4, Claude3 AI models, advanced feature geared towards workflow automation and high megatoken balance.
• X-tier: Ideal for personal use. It offers a one-time payment option and lifetime access, perfect for users on personal spaces. Does not include Megatokens, which are purchased separately.

Every plan provides unlimited power messages, editing predefined commands, access to chat history and cloud command storage.

Any time from Account Settings Page → MANAGE BILLING

You can switch between monthly and annual billing by cancelling your current subscription, waiting for it to expire and resubscribing for a new term.

If you purchased an X plan, you will always retain it on your account, even if decide to upgrade to an S monthly or yearly plan.

You are eligible for a one time discount of the X plan price if you decide to upgrade from X plan to an annual S-tier plan.

Any time from Account Settings Page → MANAGE BILLING

Any time from Account Settings Page → MANAGE BILLING

Queries vary in size. On average, 1 Megatoken is:

• 3000 basic requests in chat on GPT-3.5 model.
• 300 page-aware requests in chat on GPT-3.5 model.
• 150 basic requests in chat on GPT-4 model.
• 15 page-aware requests in chat on GPT-4 model.

Page and web-aware modes consume more tokens. GPT-4 model has a x20 cost of GPT-3.5 model.

Token-based billing provides more transparency compared to query-based billing because query sizes can vary significantly.

HARPA AI acts as an AI automation agent and may consume more tokens when used for large-scale automation tasks.

With HARPA, you can easily monitor the exact number of tokens used for each query, ensuring clear and precise control over your usage.

The billing is managed by FastSpring, BrightMarket LLC, secure and trusted global payment service provider.

FastSpring supports all major credit and debit cards, PayPal, Amazon Payments, ACH direct deposit, Payoneer Prepaid MasterCard, and international ACH direct deposit.

The availability of these payment methods may vary depending on the customer's location, the currency of the order, and the type of product in the order.

We do not offer discounts.

However, if you upgrade from X to an annual S plan, the X plan price will be discounted from the bill. This discount is applied automatically during upgrade.

We do not offer refunds.

Our policy is to provide a demo period for every paid feature we offer, so that you have an informed purchase decision.

The premium plan activates in HARPA AI Chrome Extension automatically as long as you are logged in to the harpa.ai website.

• Please open HARPA Account page to verify you are logged in to the correct email account you made a purchase for.
• Please open a ⚡ Billing Screen in HARPA AI Chrome Extension and click Refresh Button to force a billing status update.

If you are still having this problem after refresh, please contact us at [email protected] and mention your email address you made a purchase for and / or an Order ID from the FastSpring purchase confirmation email, which looks like this: HAR240129-7750-77107.

If you are getting We regret that your order could not be accepted message, that is due a failed Risk Analysis check by your Bank or our payment service provider, FastSpring.

Please try the following:

• Ensure the payment is being made from the region where the card has been issued. The region can be switched in the top right corner of the payment window during checkout.
• Change your IP address to the region of the purchase e.g. by turning off your VPN or connecting to your mobile network.
• Use one of the direct checkout link: X Plan , S1 Monthly Plan or S1 Yearly Plan
• Use a different browser for payment, for example, Google Chrome or Brave instead of Safari.
• Use a different card / payment method.

We rely on FastSpring to process transactions. You can find more help on FastSpring Customer Support Page and our Troubleshoot Billing pages.

If nothing helps, please fill in a FastSpring Customer Support Form or send us a direct email at [email protected].